PRO Support is the perfect complement to your PEAKE integrated solutions

PRO Support provides end-users with the highest level of technical assistance, including direct access to our experienced, certified systems engineers. Our PRO Support service is your operation’s best choice for on-call engineering, advanced training, preventative maintenance, extended warranty, and any support services that facilitate seamless communications for mission success.

Icon Satellite
Satellite Customer Support Program
24x7x365 Staffed network operations center
Advanced Network Engineers on Call
Prosupport Levels 1, 2, 3 & Premium
Preventative Maintenance plans
Field Service Reps available
Pro Support plans
level 1
level 2
level 3
level 4
24/7 On Call Network Operations Support
‘Spare in the Air’ Program (Overnight iDirect modem replacement)
Extend coverage to entire network suite
Ability to escalate to onsite support
Unlimited remote engineering support for existing PEAKE installed or configured systems
Ability to escalate to onsite support including drill, exercise and mission support
Custom preventative maintenance program for systyems installed, configured, or integrated by PEAKE

pro Support at a glance

World-class engineers who put customers first.

PRO Support Customers
5 Continents
Global PRO Support Coverage Area
Hours for Support Availability
Satellite Customers who use PRO support

Have an issue?

For the most streamlined support service, please submit a Support email.

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